NOTICE OF NON-DISCRIMINATION
Best Home Health Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, gender, color, religion, age, creed, sexual orientation, genetic information, disability, ancestry, veteran status, communicable disease, place of national origin or HIV/AIDS status. Best Home Health Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Best Home Health Care provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written materials in other formats (e.g., large print, audio, accessible electronic formats). Best Home Health Care provides free language services to people whose primary language is not English such as qualified interpreters and information written in other languages. If you need these services, Venera Fatkhelyanova, contact Section 504/ADA Coordinator/Section 1557 Civil Rights Coordinator at 617-686-5037. If you believe that Best Home Health Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex or military and veteran status you can file a grievance with
Venera Fatkhelyanova, Vice President
Best Home Health Care
140 Gould Street, Suite 210
Needham, MA 02494
617-207-2100
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Venera Fatkhelyanova, ADA/Civil Rights Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civil Rights Compliant Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 2020; 1-800-368-1019, 800-537-7697(TDD.